PRIVACY POLICY

At Pumpkin Piercing (“we”, “us”, or “our”), your privacy matters. We are committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal 

Information Protection Act.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or receive services.

We may collect the following personal information:

• Contact Information: Name, email address, phone number 
• Appointment Details: Booking dates, service type, preferences 
• Identification Information: Government-issued ID (for age verification where required) 
• Health Information (if applicable): Relevant details such as allergies, skin conditions, or medical concerns related to piercings 
• Payment Information: Billing details processed through secure third-party providers 
• Technical Information: IP address, browser type, device information 
• 
  

We use your information to:

• Book and manage appointments 
• Verify age and consent for services 
• Provide safe and appropriate piercing services 
• Communicate before and after your appointment (including aftercare) 
• Process payments 
• Improve our services and customer experience 
• Send marketing communications (only with your consent) 
• 
  

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.

For sensitive information (such as health details), we obtain explicit consent at the time of collection.

You may withdraw your consent at any time, subject to legal or safety requirements.

We do not sell your personal information.

We may share your information with:

• Payment processors 
• Booking and scheduling platforms 
• Email or marketing service providers 
• Legal or regulatory authorities if required 

All third parties are required to safeguard your information.

As a piercing studio, we may retain certain records (such as consent forms and health disclosures) to:

• Ensure client safety 
• Comply with health regulations 
• Protect against liability 

These records are stored securely and only accessed when necessary.

Our website may use cookies to:

• Improve user experience 
• Analyze website performance 
• Support online booking functionality 

You can disable cookies in your browser settings.

Your information may be stored in Canada or other jurisdictions. We use reasonable administrative, technical, and physical safeguards to protect your data.

We retain personal information only as long as necessary for:

• Providing services 
• Legal, health, and regulatory requirements 
• 
  

Under Alberta’s Personal Information Protection Act, you have the right to:

• Access your personal information 
• Request corrections 
• Withdraw consent (where applicable) 
• File a complaint if you believe your rights have been violated 
• 
  

We do not provide piercing services to minors without proper consent from a parent or legal guardian. Personal information of minors is handled with additional care and only collected as necessary.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.